Order Your Protector Today!

Customer Service

Shipping & Delivery
Most orders are shipping within 3 business days of receiving your order. Custom engraved orders and large orders may take longer. Contact us if you have any questions. NOTE: We rely on our delivery partners for shipping. Delivery times are estimates only, and not guarantees, as they are subject to unforseen delays of the shipping company and beyond the control of PokerCardProtector.com. Shipping is not included in the price of the product, and is additional. International Shipping We currently ship to the following countries via USPS Priority Global: Australia, Austria, Canada, Denmark, France, Germany, Greece, Greenland, Ireland, Italy, Mexico, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom are the only international countries offered at this time. Any foreign taxes, import duties, or VAT are not included and are solely the responsibility of the customer.
Privacy & Security
PokerCardProtector.com collects data on this site and is the sole owner of this information which will not be sold, shared or rented to a 3rd party. The information collected includes name, telephone numbers(s) addresses and credit card information. This information is only used to complete the order or to contact the customer if more information is necessary. Email addresses collected may be used to notify previous customers of any specials or policy changes that may have been put into effect. We will share certain personally identifiable information with our merchant and shipping partners soley for the purpose of completing a transcation. The types of information shared will only be what is necessary to complete the sale transaction. Our merchant services partners and shipping partners also adhere to the highest ethical standards in the industry. When using any personal information provided for the purpose of completing a purchase, their elevated privacy standards will ensure that none of this information be used for any promotional communication purposes. The privacy policies in place are strengthened with the use of a 128 bit encryption SSL certificate (Secure Socket Layer). This certificate ensures that all credit card information between our website and you, remains secure and private. Our policy allows you to shop at PokerCardProtector.com with the security that any online shopper demands, expects, and deserves.
Cancellation, Returns & Replacements
Our commitment to guarantee your 100% satisfaction with our card protectors means that all purchases made with us will include our "30 DAY SATISFACTION GUARANTEE". Quite simply, our return policy allows you to shop with the utmost confidence, because if you are not 100% satisfied with your purchase, you may return your item for a credit, exchange, or refund (subject to conditions stated below). Conditions for returns: 1. The item must be returned in its original, pristine condition, without any scratches or nicks. 2. The item must be returned with all of its original packaging, (including case, certificates, & cleaning cloths, when applicable) 3. The item must be returned using the same insured/registered courier service the item was originally delivered with and postage/shipping paid 4. The returned item must be postmarked no later than 30 days after having ordered the original item. Return Procedure: 1. Email us and let us know that you are returning an item, reason for return, and whether you want a store credit, exchange, or refund. 2. Send your item, shipping paid, to: PokerCardProtector.com PO BOX 51151 Phoenix, AZ, 85076-1151 3. Once the item has been received, we will process your request. Please be aware that the shipping portion of the purchase can not be refunded You may cancel your order at any time prior to your order being shipped by contacting us.
Conditions of use
Out-of-Stock or Discontinued Merchandise: Although a rare occurance, a particular item may become temporarily out of stock or discountinued. In such a case, you would have the option of either substituting a similar product or requesting a full refund of your money. Responsibility/Liability: We take child safety seriously. Due to the physical size of the card protectors and some of the packaging materials, these items may present a choking hazard to small children. Please properly dispose of all shipping materials and store your card protector out of the reach of children. Miscellaneous: All items subject to prior sale. Prices subject to change without notice. Any orders whose pricing or description is incorrect due typographical errors will be cancelled. PokerGuard.com. reserves the right to refuse any engraving that is determined by PokerGuard.com to be obscene or otherwise offensive.
Partners
Visa & Mastercard Payments Without Creating or Needing a PayPal Account! Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. The PayPal service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution. PayPal has quickly become a global leader in online payment solutions with 50 million account members worldwide. Available in 45 countries around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal. PayPal has received close to 20 awards for technical excellence from the Internet industry and the business community at large -most recently the 2003 Webby Award for Best Finance Site and the 2003 Webby People's Voice Award for Best Finance Site. United States Postal Service® The United States Postal Service® is an independent establishment of the Executive Branch of the United States Government. It operates in a businesslike way. In the more than two centuries since USPS® began, it has grown and changed with America. Discovering the history of the Postal Service is a journey into the history of transportation, economics, industrialization, communications, and government. Today, the Postal Service™ delivers hundreds of millions of messages each day to more than 141 million homes and businesses.
A Division of PokerGuard.com
PokerCardProtector.com is a division of PokerGuard.com - the original pure silver custom engraved card protectors for the poker community, serving up thousands of custom protectors each and every year. Pure silver card protectors are sure to become a heirloom to be enjoyed for years.